New Customers: Please call our main office (877-522-5431) and we will refer you to your respective Sales Manager. We are a wholesale distributor and must have a copy of your Resale Certificate on file before anything can be shipped.
Placing new orders or making changes to an existing order: Please fax orders to 336-714-0449 or e-mail to orders@batteryfillingsystems.com. Please be sure to include PO#, ship to and bill to information, and any special instructions.
Payment Terms: To open a new account, you must first speak with a Sales Manager. Payments may be made by credit card or by prior approval through Accounting, net due 30 days from date of invoice. Account balances not paid after 30 days will be subject to a 1% per month finance charge. If any invoice is unpaid after 60 days, the account will become inactive until funds are received.
Send all payments to:
Battery Filling Systems
PO Box 696
Lewisville, NC 27023
Battery Filling Systems accepts Visa, Mastercard, and American Express. Accounts past 30 days will be charged 3% to pay by credit card.
Returns: All returns require a return authorization (RA) number before an item will be accepted. Freight collect C.O.D. returns will be refused. Goods returned may be subject up to a 25% restocking fee, if returnable.
Claims: Shortages and damaged merchandise must be reported to Battery Filling Systems within five days from receipt of merchandise. All in-transit damaged merchandise must be claimed with the freight company by the customer at the time of receipt of goods, and notation made on the bill of lading at that time.
Price: Billing prices are those in effect at the time the order is placed. Prices, terms and conditions of sale are subject to change without notice.
Minimum Order Charge: Battery Filling Systems does not have a minimum order charge.